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  • ?Hola! Servicio al Cliente NOW HIRING 15 + BILINGUAL (SPANISH) Medical Benefit Advocates

    Monarch Staffing
    Job Description
    Job Description
    Hola! 
    Servicio al Cliente
    ¿Eres bilingüe y quieres crecer con una compañia?
    NOW HIRING 15 + BILINGUAL (SPANISH) Medical Benefit Advocates
    Plymouth Meeting Location 

    We have an amazing ground floor opportunity for you to get exposure with one of the fastest growing companies in the area, voted "Best Places to Work"   
    This is a special project needing 15 + Medical Benefit Advocates for 4 months.
    Possibly opportunity for a Temp to Hire conversion depending on job performance
    In depth on the job training and coaching from experienced leadership

    A typical day...
    - Answering inbound calls from clients in helping them with their health care needs (averaging 35 calls daily)
    - Provide guidance to customers regarding coverage, provider network & claims
    - Researching and utilizing problem-solving skills to resolve issues
    - Articulating referrals to self-service portals & helping clients help themselves

    QUALIFICATIONS: 
    - 1+ years of health insurance, medical insurance, claims, benefits and or customer service experience preferred
    - Open to hiring entry level without experience, college grads & others encouraged to apply  
    - Must have excellent computer savvy skills and be able to toggle between multi systems 
    - Excellent customer service skills and adaptability
    - Strong attention to detail and ability handle multiple tasks
    - High school diploma or GED preferred
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